Wesco

Représentant Service à la clientèle (entrepôt/comptoir)

📍 Location
Rimouski, Quebec
⏰ Job Type
Temps plein
📅 Posted
June 04, 2026
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Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Process payments for cash account customers.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
  • Back-up support to sales counter with walk in and telephone inquiries.
  • Qualifications:

  • High School Degree or Equivalent required
  • Associates’ Degree (/College Diploma (Canada) preferred
  • 2-4 years...
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