Job Description
Role Summary
The Renewals Representative is a quota‑carrying overlay sales role, responsible for partnering with a small number of Account Managers/Executives to jointly achieve overall renewal and expansion sales targets. The Renewals Rep focuses on renewal rate, renewal ACV and renewal billings targets in a prescribed territory, while supporting and enabling expansion motions in partnership with the AM/AE.
Note: This role has a regular, weekly in‑office requirement. Office is located in downtown Vancouver.
What You Will Do
- Closely collaborate with Account Manager/Executive teammates in shared territories to divide and conquer to maximize NRR.
- Team to achieve agreed‑to quarterly renewal and expansion sales goals, develop strong relationships with key partners, buyers and influencers and leverage these during the renewals sales process.
- Maintain strong partner and customer relationships, understand their business needs...