Remote Global Outsourcing & Partner Support Lead

Palo Alto Networks, Inc. is seeking an Outsourcing & Partner Support Program Manager to enhance the performance of global service delivery partners. This role focuses on managing relationships and ensuring operational excellence, emphasizing AI-enabled solutions to improve service quality.

The ideal candidate will lead initiatives to drive KPIs, oversee case lifecycle management, and support the development of partner programs. Strong analytical and communication skills are essential to influence global support teams for continuous improvement.