Salvagnini America, Inc.
Remote Field Service Technician Supporting Automated Systems and Clients
Job Description
Elevate your career as a Field Service Technician with a focus on cutting-edge automation. Provide exceptional support to both customers and technicians, while enjoying a role that encompasses travel and diverse technical challenges.
In this strategic position, you'll engage extensively with high-tech machinery across various customer facilities. Your responsibilities will include hands-on support on mechanical and electrical devices, ensuring efficient communication across multiple platforms. Expect to solve real-time technical challenges and provide proactive solutions while traveling up to 75% of the time.
Key Responsibilities:
• Provide technical support via phone, online, and email
• Travel to customer sites for on-site interventions
• Supply spare part codes and approve warranty parts
• Manage intervention workflow and feedback processes
• Collaborate directly with European teams as needed
Requirements:
• 2-year degree in mechanical or electrical techno...
In this strategic position, you'll engage extensively with high-tech machinery across various customer facilities. Your responsibilities will include hands-on support on mechanical and electrical devices, ensuring efficient communication across multiple platforms. Expect to solve real-time technical challenges and provide proactive solutions while traveling up to 75% of the time.
Key Responsibilities:
• Provide technical support via phone, online, and email
• Travel to customer sites for on-site interventions
• Supply spare part codes and approve warranty parts
• Manage intervention workflow and feedback processes
• Collaborate directly with European teams as needed
Requirements:
• 2-year degree in mechanical or electrical techno...