Remote CX Leader for Subscription Book Platform

SuperSummary is seeking a proactive Customer Experience Manager to transform user connections. In this strategic role, you'll oversee customer support, enhance user engagement, and represent our brand on social media. The ideal candidate will have experience in customer engagement at B2C subscription companies and be adept with tools like FreshDesk and ActiveCampaign.

Join our fully remote team and help drive customer satisfaction and loyalty through innovative engagement strategies.