Martell Media

Remote Customer Success Manager for SaaS AI CRM

📍 Location
vancouver, metro vancouver regional district
⏰ Job Type
Full-time
📅 Posted
June 06, 2026
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Job Description

A technology-focused company is seeking a Customer Success Manager to help clients leverage their AI-powered CRM. You'll guide customers through onboarding, monitor usage, and ensure their ongoing success. The ideal candidate has over 2 years in customer success, strong communication skills, and the ability to manage projects in a remote setting. Familiarity with SaaS tools like Intercom and Google Docs is preferred. Enjoy a dynamic work environment while supporting the growth of creators and small teams.
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