Remote Customer Service Specialist

The Company: When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all.

With over 70,000+ professionals part of our communities and a never‑ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high‑level learning partners of some of the world’s largest and most influential professionals and companies.

About the Role

We’re on the lookout for a detail‑driven and proactive Customer Support Associate to join our Customer Success team. You’ll be on the front line of our support channels, helping members resolve issues and get the most out of their experience with us. Our main team is based in the UK, but the majority of our customer base is in North America, so we’re looking for someone based in North America to...