Remote Customer Service Representative (PC Department)

About the Role

We are seeking a talented and high-energy Remote Customer Service Representative to join our Project Coordination (PC) Department. This is an exciting opportunity to grow professionally while playing an essential role in the company's success.

In this role, you will work closely with management, report writers, field technicians, clients, and homeowners to ensure smooth coordination of projects and exceptional customer experiences. We are looking for someone who thrives in fast-paced, high-volume environments and can confidently manage customer interactions while maintaining professionalism and control of conversations.

What You'll Do

• Answer incoming phone calls promptly and professionally
• Make outbound calls to clients, internal teams, ...