ZayZoon

Remote Customer Care Team Lead Elevating KPIs

📍 Location
calgary, ab
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

A financial services company is looking for a Customer Care Team Lead to optimize support strategy and drive KPIs. This remote role requires 4+ years in support and 2+ years in leadership. Responsibilities include leading a motivated team, monitoring performance, coordinating training, and collaborating across departments. Exceptional communication and process improvement skills are essential. Enjoy benefits like flexible time off and medical coverage from day one.
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