Royal De Versailles Jewellers
RDV Client Service Specialist
Job Description
Drive customer satisfaction as a Client Service Specialist with RDV. This position prioritizes building relationships and efficiently managing client interactions.
You will play a crucial role in identifying and addressing client needs. Your responsibilities will include managing a high volume of calls, resolving complaints, and assisting with store operations, all while following established procedures to ensure a seamless customer experience.
Key Responsibilities:
• Assess client needs to achieve satisfaction
• Develop trust through effective communication
• Maintain detailed records of interactions
• Handle inquiries about warranties and sales terms
• Assist with repairs and orders in-store
Requirements:
• 3 to 5 years of experience in customer service
• Excellent verbal and presentation skills
• Ability to multi-task and effectively manage time
Bring your retail experience to RDV and...
You will play a crucial role in identifying and addressing client needs. Your responsibilities will include managing a high volume of calls, resolving complaints, and assisting with store operations, all while following established procedures to ensure a seamless customer experience.
Key Responsibilities:
• Assess client needs to achieve satisfaction
• Develop trust through effective communication
• Maintain detailed records of interactions
• Handle inquiries about warranties and sales terms
• Assist with repairs and orders in-store
Requirements:
• 3 to 5 years of experience in customer service
• Excellent verbal and presentation skills
• Ability to multi-task and effectively manage time
Bring your retail experience to RDV and...