Quality Improvement & Client Safety Manager

Job title

 Quality Improvement & Client Safety Manager, Toronto Ontario

Department

Clinical Operations

Reports to

EVP, Clinical Services

Job type

 Full-Time, Permanent, Hybrid working 2-3 days/week

Posting closes

Sunday June 21, 2026

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.

The Opportunity

Kids Help Phone is seeking a Quality Improvement & Client Safety Manager to lead the development and implementation of enterprise-wide quality improvement, client safety, and continuous improvement systems across our virtual mental health services.<...