Quality Engineer II

Quality Engineer IIHeraeus MedevioLocation CartagoPermanentFull Time

Job Purpose
Develops and implements engineering solutions to address complaints and product feedback related to manufacturing and non-manufacturing processes, ensuring timely resolution, effective customer communication, regulatory compliance, and continuous improvement of product quality, operational efficiency, and customer satisfaction.

Main Responsibilities:

Assess processes and products to solve and respond to quality issues.

Evaluate and implement solutions allowing an optimal Quality Assurance and Preventive Quality.

Lead the corresponding core teams, to drive initiatives as result of customer complaints.

Provide technical support for Quality Systems and solve quality issues, often implementing cost-saving measures and high-quality standards.

Communicate with customers to provide or request information related to their complaints in order to retri...