Quality Coach & Process Improvement Lead

Solera Holdings, LLC. in Guanajuato is looking for a Quality Analyst to evaluate platform results and coach team performance. This role involves auditing processes, conducting data analysis, and ensuring compliance with established quality standards.

The ideal candidate will possess strong analytical skills, clear communication abilities, and the capacity to coach others effectively. Key responsibilities include conducting audits, supporting quality improvement initiatives, and collaborating with teams to meet customer satisfaction goals.