Quality Assurance Specialist - Salesforce Marketing Cloud

Responsibilities

• Develop and execute comprehensive test plans and test cases for SFMC email campaigns, automation, push notifications, SMS, and integrations.
• Perform manual testing to validate functionality, rendering, personalization, and data accuracy across multiple devices and platforms.
• Collaborate with developers, marketers, and data teams to identify, document, and resolve defects or issues.
• Validate data flows, segmentation, and audience targeting within Data Extensions and Contact Builder (SFMC).
• Support the deployment and implementation of SFMC campaigns, ensuring adherence to timelines and quality standards.
• Monitor campaign performance post-deployment and assist in troubleshooting any issues.
• Maintain detailed documentation of test cases, results, and implementation procedures.
• Stay current with SFMC platform updates, testing tools, and industry best practices.
• Assist in tr...