Pursuit Collection

Pursuit Hospitality Front Desk Leader

📍 Location
banff, division no. 15
⏰ Job Type
Full-time
📅 Posted
June 08, 2026
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Job Description

Join Pursuit as a Front Desk Supervisor and lead our guest experience initiatives. Ensure welcoming service and effective operations at our stunning locations in a supportive team environment.
In this Front Desk Supervisor role at Pursuit, you will guide the front office team and oversee all guest interactions. Candidates should have 2–5 years in the hotel industry and prior supervisory experience. Responsibilities include maintaining accurate databases, overseeing check-in processes, and providing excellent concierge service to guests.
Key Responsibilities:
• Manage administrative tasks for seamless operations
• Welcome guests and offer exceptional service
• Supervise activity organization and sales
• Coordinate with departments on guest needs
• Conduct regular training for Front Office staff
Requirements:
• 2–5 years of hotel experience
• 1 year in a supervisory role
• Effective communication skills in the workplace
• Basic computing and accounting...

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