Pursuit Collection
Pursuit Front Desk Team Leader
Job Description
Join Pursuit as a Front Desk Supervisor and shape exceptional guest experiences this Spring/Summer 2025. Supervise a talented team while working in the breathtaking Canadian Rockies.
This role requires strong leadership with 2+ years of hotel experience, where you will lead daily operations at the front desk. Your responsibilities will include training new staff, coordinating schedules, and keeping accurate room counts. Effective communication skills are vital for addressing guest concerns and achieving operational efficiency.
Key Responsibilities:
• Oversee and verify front desk operations
• Coordinate team member training and orientation
• Manage scheduling and activities of the front desk
• Liaise with other departments for smooth operations
• Address guest inquiries and manage complaints
Requirements:
• 2+ years of experience in a hotel
• Supervisory experience preferred
• Proficient communication skills in English
• Experience with hotel compute...
This role requires strong leadership with 2+ years of hotel experience, where you will lead daily operations at the front desk. Your responsibilities will include training new staff, coordinating schedules, and keeping accurate room counts. Effective communication skills are vital for addressing guest concerns and achieving operational efficiency.
Key Responsibilities:
• Oversee and verify front desk operations
• Coordinate team member training and orientation
• Manage scheduling and activities of the front desk
• Liaise with other departments for smooth operations
• Address guest inquiries and manage complaints
Requirements:
• 2+ years of experience in a hotel
• Supervisory experience preferred
• Proficient communication skills in English
• Experience with hotel compute...