Ps Operations Specialist
Job Description
The PS EDI Operations Specialist is responsible for support of our PS management and delivery teams from quote to revenue recognition.
This will include the operation of a variety of systems, tools and reports in conjunction with processes and policies allowing our teams to be more productive and efficient in delivery of services.
What you will be doing:
- Review and process Professional Services orders and contracts to setup projects in the system accordingly.
- Process contract/project updates and cancellations requested internally or by the customer.
- Processing manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
- Learning how to execute audits of project documents and ensuring the system properly reflect the agreement with the customer.
- Resolving and responding to billing inquiries associated with credit requests, unbilled charges, contract/project adjustments through research, interd...