S.i. Systems
Project Manager to assist with the implementation of a new IVR for our energy sector client.
Job Description
Fully remote role
Project Manager
Fulfill the implementation of a new IVR - NiCE CXone
Assist with the workforce management.
Change management of new processes.
Building a knowledge base for entire team.
Assist with the direction of the move to a national call sharing model.
Assist in the CSR team