Program Manager
Job Description
**Descripción y detalle de las actividades**- Leader of the customer focus team (CFT).
Prioritize and monitors all CFT activities.
- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship.Ensures successful new product introduction:- Executes to NPI standard process- Understands and monitors S&OP- Identifies and secures skills needed for effective transitions- Sets appropriate expectations with customers- Manages pricing and ECO prioritization during the process- Understands and maintains customer product knowledge and roadmap- Gains understanding of customer market and competition- Establishes and monitors KPI's related to E&O, PPV and inventory turns- Manages recurring pricing activities.Uses contract, pricing model and updated costs to present new pricing to customers.Negotiates to successful completion.Monitors and investigates technica...