Tata Consultancy Services
Production Support Analyst
Job Description
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.
Production Support Analyst
Key Requirements
- Monitor and maintain production systems across Unix, Windows, Mainframe, and containerized environments
- Troubleshoot and resolve technical issues in real-time to minimize system downtime
- Support and manage workflow automation using Stonebranch
- Manage and support OpenShift containerized applications
- Execute and maintain SQL queries and database operations
- Develop and maintain automation scripts using Shell scripting and Python
- Respond to and resolve compliance and IT risk-related incidents
- Document issues, resolutions, and maintain knowledge base articles
- Collaborate with ...