Job Description
Role
Alight's Production Specialist is the primary role in the Client Support Services (CSS) operation. The Production Specialist will eventually perform all aspects and duties within the CSS operation. These duties entail both activities associated with “Inbound” and “Outbound” client deliverables.
Responsibilities
Using scanners, printers, and assembly equipment to exceed our customers’ expectations.
Working closely with Workflow Coordinator and management to balance incoming work with critical outgoing mail.
Using clear and timely communication to senior colleagues and management ensuring we deliver world-class service to our clients.
Receiving the inbound mail and sorting the mail based on client.
Scanning the mail on the Imaging scanner based on established standard operating procedures.
Operating high-speed print devices – setup, operate, finish, reconciliation...