Product Support Specialist (Program Admin Officer 1-2)

Product Support Specialist (Program Admin Officer 1-2)

Department: Service Nova Scotia

Location: Halifax

Type: Term

Closing Date: 10-Jun-26

About Our Opportunity

Reporting to the Manager of Operations Support, the Program Support Specialist will support service delivery outcomes across various channels. You will assist with the development, coordination, administration and support for services and systems utilized by the Business Registration Unit, Provincial Contact Centre and Access Nova Scotia Offices. You will be accountable for ensuring quality assurance processes are adhered to, and will work with and provide support to Citizen Services teams, Program Owners and key stakeholders by adhering to established support models, reviewing, suggesting revisions to current processes and recommending effective and efficient service delivery solutions.

Primary Accountabilities

• Re...