Job Description
Location: Vancouver, BC
Role: Product Reliability Engineer (Analytics)
Reporting to: Manager – Reliability
Job Responsibilities:
- Assist with developing accurate and valid reports within defined KPI’s and metrics.
- Contributes to improvements and understanding of system reliability KPIs.
- Gathers, analyzes and interprets product reliability data and statistics, through a variety of appropriate methods.
- Assists with collating failure statistics to conduct trend analysis of system failures.
- Provide formal reports to clients and internal stakeholders on specific failure events and trends in both Spanish and English.
- Assists with identifying continuous improvement opportunities for collecting and reporting of reliability data on products and components.
- Collaborates with Data, Operations, Field Services, and Engineering to build an aligned understanding of system and component reliability.
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