Process Owner
Job Description
Company Information
One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt. And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer‑centric team members to play critical roles in helping us reach our ambitious goals.
Position Summary
The Process Owner is responsible for understanding, mapping, improving, and governing core operational processes across the firm. They act as the day‑to‑day curator of how workflows, ensuring processes are efficient, measurable, well‑documented, and continuously improved.
Key Responsibilities
- Process Discovery & Mapping
- Document current‑state workflows using BPMN, swim lanes, flo...