IFG International Financial Group Ltd
Process Consultant (Business Discovery and Optimization)
Job Description
Our client, a Top 5 Canadian Bank, is looking to hire a Process Consultant (Business Discovery and Optimization) for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto.
Responsibilities
- Provide in-depth business analysis and process consultation to support Enterprise Digital & AI Enablement in improving operational and business processes.
- Identify process inefficiencies, assess impacts, and recommend actionable solutions that enhance client and employee experiences.
- Develop detailed current and future state process maps to identify improvement opportunities.
- Facilitate collaboration and brainstorming sessions with cross-functional stakeholders using tools such as FigJam or Mural.
- Analyze data to extract insights, perform cost-benefit analysis, and support decision-making.
- Lead or support moderate-complexity initiati...