Bread Financial
Process Associate - CQ
Job Description
Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
Be challenged. Be heard. Be valued. Be you ... be here.
Job Summary
The Process Associate role is responsible for supporting one or several processes, including, but not limited to monitoring quality of customer calls, secured email responses to customer queries and disputes, routing for review of open items, etc. across customer-initiated associate touchpoints, and customer-impacting back-office activities for Regulatory and Procedural compliance and/or optimal customer experience
The role is responsible for executing the assigned support processes in a timely and accurate manner in adherence to documented procedural and compliance requirements. The incumbent is required to meet established performance standards and maintain oper...
Be challenged. Be heard. Be valued. Be you ... be here.
Job Summary
The Process Associate role is responsible for supporting one or several processes, including, but not limited to monitoring quality of customer calls, secured email responses to customer queries and disputes, routing for review of open items, etc. across customer-initiated associate touchpoints, and customer-impacting back-office activities for Regulatory and Procedural compliance and/or optimal customer experience
The role is responsible for executing the assigned support processes in a timely and accurate manner in adherence to documented procedural and compliance requirements. The incumbent is required to meet established performance standards and maintain oper...