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Portuguese Trilingual Service Desk Analyst (Xico)

📍 Location
valle de chalco solidaridad, valle de chalco solidaridad
⏰ Job Type
Full-time
📅 Posted
May 31, 2026
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Job Description

Job Overview

Join Computacenter Mexico as a Trilingual Help Desk Agent! We are a general leader in IT services and solutions, partnering with some of the world's biggest companies to optimize their operations with world‑class IT support.

  • Shift options: Monday to Friday, 5:00am–2:00pm or 6:00am–3:00pm.
  • Paid training during the first month: Monday to Friday, 7am–4pm or 8am–5pm, depending on the trainer.
Responsibilities
  • Respond to inquiries and provide support to our clients' employees.
  • Communicate via phone calls, chat, and/or messages.
  • Deliver customer‑focused IT support without sales involvement.
Qualifications
  • Excellent level of Portuguese, Spanish, and English.
  • Experience in IT technical support (training provided for those without prior experience).
  • Customer service mindset and willingness to start a career in IT.
Benefits
  • Paid hourly rate...

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