Hilton

Pool Concierge

📍 Location
cancún, quintana roo
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

Pool ConciergeA Pool Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?
**A Pool Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.A Pool Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others- Process and deliver messages for Guests- Deliver and safely storage Guest luggage- Stay current with all hotel services as well as daily VIP requests and special events-...

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