Job Description
Performance and Workforce Strategy Manager - Mexico Remote page is loaded## Performance and Workforce Strategy Manager - Mexico Remoteremote type: Remotelocations: Mexico Remotetime type: Full timeposted on: Posted Todayjob requisition id: R514The Performance Manager plays a pivotal role in driving operational excellence across Wilson. This position ensures that people, processes, and performance are aligned to achieve strategic business outcomes — balancing workforce optimization, compliance, and continuous improvement. Sitting at the intersection of data, delivery, sourcing, and operations, this role focuses on four key pillars:* Performance Management Sourcing Effectiveness : Defining, monitoring, and supporting delivery to help optimize KPIs, SLAs, and sourcing effectiveness (ROI) to drive delivery outcomes.* Resource Management: Ensuring the optimal allocation and utilization of people and capacity to meet business demands efficiently.* Compliance & Governance: Suppo...