Job Description
WHAT YOU'LL DO Managing merchant account setup processes with payment partners and providers Configuring and maintaining routing rules for transaction flows across multiple providers and payment methods Performing manual routing adjustments based on performance, limits, GEOs, or provider restrictions Monitoring transaction processing stability, approval rates, routing efficiency, and provider performance Handling incidents and operational issues: investigating failed transactions, reviewing logs and operational data, identifying root causes, communicating with providers and internal teams, maintaining proper incident documentation Mapping provider errors and improving troubleshooting processes Launching and configuring new payment methods and partner connections Managing transactional limits, routing capacities, and provider restrictions Working closely with Risk, Compliance, Product, Technical Support, and Finance teams Participating in optimization of payment orchestration flows, ...