Yaamava' Resort & Casino at San Manuel
Patron Relationship Specialist
Job Description
Under the direction of the Supervisor, Credit, the Patron Relationship Specialist operates as a critical compliance partner and validates the legitimacy of high value patron documentation by reviewing financial records and ensuring compliance with AML policies and procedures. Collaborates closely with Cage, Credit, Player Development, and Compliance leadership to analyze data and deliver clear summaries that support informed decisions. Focuses on building strong guest relationships to encourage open communication and enhance the overall patron experience. Handles credit related tasks such as processing applications and maintaining accurate records in line with policy requirements.
Essential Duties And Responsibilities
- Collects information from guests regarding their source of funds and origin of currency to enhance YRC’s understanding of top patrons. Analyzes financial records, bank statements, and supporting materials to ensure accuracy a...