Patient Services Specialist Transition Associate

RESPONSIBILITIES

Subject matter expert and trainer on transition issues related to front desk operations of clinic. Support staff transitioning to a new organization, and act as an advocate for change of necessary policies. To embed transition within the organization, delivering capability for staff to understand and respond appropriately to transition-related issues. Train all new employees meeting all deadlines.

Evaluate current processes and make recommendations on how to integrate them into new processes within AON. Demonstrate a thorough and detailed understanding of all SOPs to ensure that they are applied appropriately during the integration process. Write SOPs and deliver them.

Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organ...