FYihealth group
Patient Services Specialist
Job Description
Patient Services Specialist
Our FYidoctors Ladysmith clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.
What You’ll Do
- Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
- Perform pre-testing to support comprehensive eye care
- Coordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear ...