Redial BPO
Patient Services Representative
Job Description
**Job Title**: Patient Services Representative
**About the company**: America's leading consumer-healthcare company exclusively focused on tooth replacement solutions. We serve dental practices across the United States.
**Responsibilities**:
- Answer inbound calls from customers and provide accurate information in a professional manner
- Set appointments for patients with a high level of accuracy
- Ensure to have effective probing skills and the ability to handle objections to book appointments on every call.
- Assist support staff as needed to resolve customer issues and perform database maintenance
- Be receptive to feedback/coaching, meet/exceed performance goals, display reliability, and embrace change
**Qualifications**:
- 1+ years of customer service experience (required)
- Sales experience (preferred)
- Strong communication and grammar skills. (Written and oral)
- Ability to work in a fast-paced, continually changing environment
- Adept at ...
**About the company**: America's leading consumer-healthcare company exclusively focused on tooth replacement solutions. We serve dental practices across the United States.
**Responsibilities**:
- Answer inbound calls from customers and provide accurate information in a professional manner
- Set appointments for patients with a high level of accuracy
- Ensure to have effective probing skills and the ability to handle objections to book appointments on every call.
- Assist support staff as needed to resolve customer issues and perform database maintenance
- Be receptive to feedback/coaching, meet/exceed performance goals, display reliability, and embrace change
**Qualifications**:
- 1+ years of customer service experience (required)
- Sales experience (preferred)
- Strong communication and grammar skills. (Written and oral)
- Ability to work in a fast-paced, continually changing environment
- Adept at ...