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Homewood Health

Patient Relations Advisor

📍 Location
Guelph, Ontario
⏰ Job Type
Full Time
📅 Posted
March 23, 2026
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Job Description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Patient Relations Advisor, you will be an integral part of the Patient Experience team; providing an inter-disciplinary team focused approach on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!


What you’ll be doing:

  • Provide leadership, management and resolution of patient/family concerns

  • Serve as the first point of contact for staff, leaders and physicians in the review/investigation and follow-up of patient concerns and mediation of conflict

  • Provide effective and direct communication with clinical leadership as it relates to patient c...

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