Bayshore HealthCare
Patient Program Associate Manager Role
Job Description
Elevate your career as a Patient Program Associate Manager, driving effective coordination and education within a supportive team. Manage daily operations and enhance patient support programs in a rewarding virtual environment.
In this role, you will report directly to the Program Manager, overseeing Nurse Case Managers and Reimbursement Specialists. Your focus will be on ensuring operational excellence, training new team members, and implementing process improvements for patient support services. This role requires your leadership to meet performance standards and deliver effective resolutions.
Key Responsibilities:
• Oversee performance of patient support program services
• Educate team members on expectations and goals
• Maintain HR files and training documentation
• Communicate operational occurrences to management
• Conduct Quality Audits for workflow accuracy
Requirements:
• Degree in management, health science or related field
• Fluent in English an...
In this role, you will report directly to the Program Manager, overseeing Nurse Case Managers and Reimbursement Specialists. Your focus will be on ensuring operational excellence, training new team members, and implementing process improvements for patient support services. This role requires your leadership to meet performance standards and deliver effective resolutions.
Key Responsibilities:
• Oversee performance of patient support program services
• Educate team members on expectations and goals
• Maintain HR files and training documentation
• Communicate operational occurrences to management
• Conduct Quality Audits for workflow accuracy
Requirements:
• Degree in management, health science or related field
• Fluent in English an...