Parts & Service Advisor

Canso Ford Sales is currently seeking a motivated individual to join our team as an Parts & Service Advisor.

What would your duties be as an Parts & Service Advisor at Canso Ford Sales?

The Parts & Service Advisor is responsible for guiding Canso Ford’s customers through the maintenance and repair of vehicles while creating a great first impression.

Responsibilities include but not limited to:

· Scheduling customer appointments for vehicle maintenance and repair.

· Keeping customers informed on status of repairs/service and address customer questions, needs, and concerns.

· Ensuring customer vehicles are returned to the customer clean and with all items identified for service/repair carried out appropriately and on time.

· Continually confirming accuracy and relevance of all department forms, menus, and pricing guides.

· Consistently improving delivery of service for excellent customer satisfaction.