Parts Manager
Job Description
We are seeking a dynamic and experienced Parts Manager to oversee, lead, and coordinate parts activities with a focus on delivering exceptional customer service. This role is responsible for the day-to-day management of the parts team in a dealership organization. The successful candidate will foster a friendly and collaborative environment that encourages learning and growth.
Key Responsibilities:
Lead all Parts Department processes to ensure internal and external customer satisfaction.
Provide customer-focused product support.
Ensure departmental profitability and overall department performance.
Market, plan, and initiate all parts department functions.
Assist with the attraction, retention, and effective engagement of department personnel.
Qualifications:
Minimum of 3-5 years experience in Parts Department operations, with experience in leading and developing others.
Exemplary custo...