Fidel Consulting KK
PACO Care Lead
Job Description
Appealing Points:
Opportunity to own advanced troubleshooting, RCA, and incident management for critical 4G/5G Packet Core environments
Hands-on exposure to Packet Core operations combined with modern Telco Cloud technologies such as Linux, OpenStack, OpenShift, and containers
High-impact bilingual role leading technical coordination with customers, onsite/offshore teams, and global support, enabling strong career growth in telecom operations leadership
Annual salary: 8 Million and above
Job Responsibility:
Perform advanced troubleshooting, log collection, and in-depth analysis of Packet Core nodes across 4G and 5G environments.
Own end-to-end incident management, including RCA preparation, troubleshooting plan (MOP), and resolution execution.
Monitor network health, KPIs, FM/PM counters, and proactively identify and resolve issues impacting performance and availability.
Lead troubleshooting b...