Ottawa-Based Clinical Operations Resource Lead

Join CBI Home Health as a Clinical Operations Resource Lead in Ottawa, Canada. This full‑time role focuses on exceptional internal customer service and clinical support for front‑line teams. As a Clinical Operations Resource Lead, you will be instrumental in providing guidance and expertise to ensure quality care.

Your role involves frequent communication with funders and detailed documentation of client interactions to meet compliance standards. You'll also foster a supportive workplace to help your team excel.

Key Responsibilities

• Support front‑line team members with clinical guidance
• Communicate effectively with funders regarding client changes
• Document all client‑related communications accurately
• Work collaboratively with supervisors for efficient operations
• Drive initiatives to improve service delivery and outcomes

Requirements

• Registration with the College of Nurses of Ontario
<...