Kion Group AG
Order Entry Specialist-4
Job Description
Responsibilities
- Review contract documentation for completeness and resolve any discrepancies with the sales team.
- Process customer orders and service contracts in the ERP system using SAP automation.
- Verify billing data for completeness, accuracy, and compliance with company policies.
- Adjust billing plans in accordance with customer contract specifications.
- Collaborate with various departments to ensure billing is aligned with contract terms, pricing agreements, and company policies.
- Ensure electronic invoices are processed accurately and efficiently.
- Resolve rejections of electronic invoices promptly.
- Respond to billing inquiries from customers, internal teams, and other stakeholders.
- Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments.
- Assist with providing audit support as needed.
- Perform other assigned responsibilities.