Order Desk - CSR

Customer Service Representative

Contract Term: 6-month contracts

Schedule:

Monday to Friday, flexible hours between 8:00 a.m. – 5:00 p.m.
37.5 hours per week

Work Arrangement:

Hybrid model:
In-office: Monday & Tuesday
Work from home: Wednesday, Thursday & Friday
Training: First 4 weeks fully in office, Monday to Friday, 8:00 a.m. – 4:00 p.m.

About the Role

This position supports a fast-paced, customer-focused environment and is ideal for individuals who thrive in high-volume settings. The client is seeking candidates with a strong customer service foundation and the confidence to manage inquiries, orders, and operational coordination.

Experience in Distribution, B2B, HVAC, Plumbing, Construction, or related industries is considered a strong asset.

Key Responsibilities

In this role, you will:

Respond to customer inquiries related to pricing, deliveries, and technical ...