Oracle Technical Support Consultant

Job Title

Oracle Technical Support Consultant – Hybrid (São Paulo – Brazil)

Experience

7+ Years

Language

Advanced English

Desired Competencies

Strong functional expertise in Oracle EBS R12, specifically in Order to Cash (O2C) (Order Management, Pricing, Invoicing, Shipping), Inventory Transactions, Costing (Reporting), Credit & Collections, Integrated Receiving.

Key Responsibilities / Expected Outcomes

• Deliver daily functional support for Oracle EBS R12 core modules, ensuring smooth business operations.
• Assist users with ERP-related issues, ensuring quick identification and resolution.
• Handle Oracle and One Source access requests, guiding users to correct request forms.
• Unlock invoices in Oracle by diagnosing Wave Notes stuck in Order Management.
• Identify data quality issues in registration records and guide users to correct them.
• Investigate e...