Convergys

Operations Team Lead - KPI Coach (Call Center)

📍 Location
bogotá, bogotá, d.c.
⏰ Job Type
Full-time
📅 Posted
June 10, 2026
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Job Description

Convergys is looking for a Team Leader for Operations in Bogotá to supervise call center associates. The role requires strong coaching skills and the ability to meet performance metrics while fostering a communicative team environment.

The ideal candidate has an Associate's degree and 2–4 years of relevant experience, demonstrating strong communication skills and the ability to lead effectively under pressure. Full-time, flexible scheduling is required.

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