Operations Specialist

As an Operations Specialist in Partner Services, National Leasing at National Bank, you'll work in equipment financing. Your detail-oriented approach, strong communication skills, and financing expertise will enhance the client and broker experience.

Your role: 

• Review and audit leasing documentation to ensure compliance with standards and policies.
• Verify lease details and identities through direct communication with lessees.
• Enter and audit lease data accurately in internal systems.
• Resolve broker inquiries and support team coverage to maintain workflow continuity.
• Improve departmental processes and contribute to service excellence.
• Build trust through effective communication and respectful relationships.
• Manage priorities and challenges to achieve positive outcomes and personal growth. 

Your team: 

As part of the Operations team, you'll join six colleagues and report to t...