OSL Retail Services
Operations Manager
Job Description
Operations Manager
CONTRACT: 18-MONTHS
Key Role Responsibilities
- Drive process modernization, standardization, and automation to improve efficiency, quality, accuracy, and scalability across operations.
- Document and communicate new processes or updates to impacted stakeholders.
- Work with internal partners to document and develop supporting process documentation for their departments.
Cross-Functional Partnership
- Partner closely with Finance, HR, IT, LP, Marcom and other corporate stakeholders to streamline workflows, resolve operational barriers, and deliver integrated solutions.
- Build strong relationships with field and corporate teams to ensure Operations is a proactive, solution‑oriented business partner.
- Establish effective communication channels and feedback loops across operational and corporate functions.