Operations & Customer Experience Manager

Overview

Location: MONTREAL, CANADA

Employment Type: FULL TIME, HYBRID

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

We’re looking for an Operations & Customer Experience Manager to manage end-to-end operations across Retail, e-Commerce, Wholesale, and Customer Service channels, including order fulfillment, inventory planning, forecasting, promotions, and...