TEKsystems
Operations Analyst
Job Description
We are looking for a highly analytical Operations Analyst to support high-volume transactional processes and deliver data-driven insights that enhance operational efficiency. This role will play a key part in managing customer data, resolving operational exceptions, and producing reporting that drives business decision.
Key Responsibilities:
+ Manage high-volume transactions (enrollments, billing, settlements, exceptions)
+ Maintain and analyze large datasets; ensure data accuracy and integrity
+ Lead data clean-up and resolve operational discrepancies
+ Produce reporting and deliver actionable insights to support decisions
+ Support system troubleshooting and drive process improvements
+ Collaborate cross-functionally and communicate insights clearly to stakeholders
Must Haves:
+ 5 years in an operations/data analysis within high-volume environments
+ Advanced Excel (VLOOKUP, Pivot Tables, data manipul...
Key Responsibilities:
+ Manage high-volume transactions (enrollments, billing, settlements, exceptions)
+ Maintain and analyze large datasets; ensure data accuracy and integrity
+ Lead data clean-up and resolve operational discrepancies
+ Produce reporting and deliver actionable insights to support decisions
+ Support system troubleshooting and drive process improvements
+ Collaborate cross-functionally and communicate insights clearly to stakeholders
Must Haves:
+ 5 years in an operations/data analysis within high-volume environments
+ Advanced Excel (VLOOKUP, Pivot Tables, data manipul...