Operations Analyst

About Aplazo

At Aplazo, our mission is to empower financial access, opportunity and freedom, by connecting people and businesses in Latin America through fair, simple, and transparent financial solutions. We are looking for a Key Account Manager Junior to help us get there.

To be successful in this role, you are expected to demonstrate leadership, collaboration, attention to detail, and dedication to quality. You should be self‑motivated, proactive, an excellent communicator, empathetic, and results‑driven.

Role’s Mission

Drive operational efficiency across cross‑functional teams by managing merchant lifecycle at scale, from onboarding through long‑term retention, while leveraging AI tools and data analytics to identify opportunities, automate processes, and deliver measurable business impact.

Key responsibilities

Merchant Lifecycle Management

• Manage and grow a massive merchant portfolio across all lifecycle st...