OpenRoad Auto Group (Abbotsford)

Salary: $48K - 90K annually

Position: Service Advisor

Status: Full-Time

Dealership: OpenRoad Toyota Abbotsford

Department: Service

Responsibilities

• Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders.
• Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented.
• Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders.
• Process all paperwork as jobs are completed.
• Review all repairs and changes with customer upon delivery of vehicle.
• Assist in scheduling customer vehicles for service work, allowing adequate time for repairs/maintenance and securing additional time as required.
• Monitor work-in-progress to ensure repairs are performed properly and the time schedule is met as promised, notifying customers if de...